PILGRIM WELCOME CENTRE AND INTERPRETATION CENTRE FOR THE WAY OF SAINT JAMES IN PAMPLONA

Ultreia, located in the center of the Old Town of Pamplona, ​​is THE PILGRIM WELCOME CENTRE AND INTERPRETATION CENTRE FOR THE WAY OF SAINT JAMES IN PAMPLONA that presents the history of the city and its relationship with the Camino de Santiago through interactive and audiovisual resources. It is designed as a center with universal accessibility, so it is adapted to all audiences.

ULTREIA, PILGRIM WELCOME CENTRE AND INTERPRETATION CENTRE FOR THE WAY OF SAINT JAMES

In the 11th century, at the time when the pilgrimage to Santiago began to grow in importance, new settlers came to Pamplona from southern France and Normandy, founding two new “burgos” (townships), bringing with them their language, their crafts, their skills for trade, their devotion to their own patron saint – Saint-Sernin and their architectural traditions. This resulted in three separate towns each at odds with one another, each with their own laws and walls. Learn more about this part of history with Ultreia's “Ámbito 4” video!


Space distribution

Field 1: reception space

The staff, qualified and specialised in everything related to the French Camino as it passes through Navarra, welcomes both tourists and pilgrims. The center has street plans, maps and information brochures. Pilgrim credentials are sold and stamped. The center also offers updated information on hostels, routes, transport and other services of interest to the pilgrim

Field 2: Jacob@ccess project

This interactive panel lets you access all the information available on our website. More specifically, all the updated information on sections of the Camino, essential monuments of each city/town, tourist resources nearby, typical gastronomy of each province, hostels, transport connections and other pilgrim-oriented practical information and services.

Field 3: Pamplona, the first part of the Way

Content regarding outstanding sites, traditions and gastronomy, enabling the visitor to compare what pilgrims were to find in the 13th century in the city of Pamplona and what they will find today.

Field 4: Pamplona, crossroads

This area shows the complex and rich history of the creation of the city of Pamplona. It delves into the city’s history and its development over the centuries, highlighting how the Pilgrim's Way has always played a crucial role in its evolution.

Field 5: The Way of the stars

Multi-projection space
Here the experience of a medieval pilgrim is told through a story that covers the different stages of the Way in Navarre. This latest-generation museography includes large-scale audiovisuals, multi-projections and staging to give visitors a complete sensorial experience.

WELCOME AND WELCOME SERVICES FOR THE PILGRIM

Ultreia welcomes the pilgrim and offers information to know the Way, how to travel to Roncesvalles and Saint Jean Pie de Port and the services of the city among others:

Information:

- How to get to Pamplona, ​​how to get to Roncesvalles and Saint Jean Pie de Port.

- Practical tips.

- Next section to Puente la Reina.

- Information about accommodation and restaurants.

- Information about the sections of the French Way: what to visit, services in the towns, tracks of the routes.

- Information on companies and services aimed at pilgrims on the Navarrese Way.

Services:

- Sealing of credentials.

- Sale of credentials.

PRACTICAL INFORMATION

Address: c/ Mayor, 20.

Telephone number: (+34) 948 420 705

E-mail: ultreia@pamplona.es

WhatsApp: (+34) 686 553 296

COMPLAINTS AND SUGGESTIONS

Route:

     Pamplona is The Way

     Pamplona is City Walls

    Opening times:

    Low season: 

    From November 1st to February 29th: 

    • Saturday and Sunday, from 10:00 to 14:00

     

    High Season:

    From March 1st to October 31st: 

    • Monday to Saturday, from 10:00 to 14:00 and from 15:00 to 18:00 
    • Sundays, from 10:00 to 15:00.

     

    San Fermin festivities: closed from July 6th to 14th

    Christmas holidays: closed on December 25th.

     

    Visit

         Price: free entry

         Duration: 45 minutes

         Maximum capacity: 24 people

         Visit by means of audio guides

         Languages: Spanish, Basque, French and English

         * Prior reservation required for groups

    More information: Ultreia presentación dossier

    Opening year: 2019

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      JACOB@CCESS

      The project partners have created a cross-border network of infrastructures designed to improve the access of people with disabilities to the culture of cross-border territories. Linked to the Camino de Santiago, cooperating around "material" accessibility (real estate and furniture layout) and "immaterial" (innovative museum and experiential solutions designed to be used by people with disabilities).

      The projects:

      -Ostabat: OSTAVALS Center for the appreciation of the landscape and the Jacobean heritage

      -Jaca: Interpretation Center of the Way of Sant James (Arquitecture)

      -Martillué: Pilgrims hostel Valentia Martillué (universal accessibility)